Hansmore offers a full 90-Day -100% money back guarantee on all Hansmore products. If you are not fully satisfied with our product for various reasons, feel free to contact us and we will provide you with a full refund of your purchase.
For all product return requests, please call our head office at (phone number). When you are ready to return, please postmark your return shipment to (RETURN ADDRESS). Hansmore is not responsible for any costs including shipping that you may incur when you return a product. For compensation, you will need to provide documentary evidence of loss or damage suffered by using our product. This includes evidence like photographs, statutory declarations, receipts or reports (from a medical health professional), depending on the loss or damage.
Return and Refund Policy
- Guarantee is for Hansmore.com products only and have to be purchased through the site
- Must purchase a minimum of two bottles
- Customers must use the product for a minimum of 30 days
- For a refund, customer must contact Hansmore within 90 days from purchase to obtain a return authorization number.
- Customer must send back product, subject to a disposal/restocking fee. The refund will not be issued until we have received the product.
- Customer is responsible for shipping costs when returning the product.
- After 90 days, all sales are final.